The Spa at Four Seasons Hotel Seoul

I took the chance to visit the SPA at the Four Seasons Hotel while I had some free time and scheduled the treatments I’d been wanting to do. During the consultation, the doctor brought a large mirror and showed me what she was analyzing as we went. She used her fingers to point out different areas on my face, explaining what kind of treatment would work best in each spot. It was very intuitive—nothing like other places where everything is explained just through words. Before starting the procedures, the doctor carefully reviewed my skin test results and marked relevant areas on my face. Although it took some time overall, every step was precise. There was no noticeable redness or swelling after the treatment, which shows just how skilled her technique really is. There’s a small park next to the clinic, so I sat there for a while after my treatment—the atmosphere there was quite pleasant. Overall, it was a great experience, and I’m looking forward to seeing the results once my skin has recovered. If the outcomes are good, I definitely plan to come back for more treatments.

Had the Korean body scrub service today and was shocked by the strong mold odor. 30 minutes of such an awful smell and staring at the black mold spores scattered across the ceiling. Completely ruined the whole experience for me. Then I learned my husband actually got a bit of massaging while I didn’t, so that also bothered me. I booked this at the Four Seasons expecting better facilities and service but I would’ve been better off booking elsewhere. Would absolutely not recommend.

Had the Korean body scrub service today and was shocked by the strong mold odor. 30 minutes of such an awful smell and staring at the black mold spores scattered across the ceiling. Completely ruined the whole experience for me. Then I learned my husband actually got a bit of massaging while I didn’t, so that also bothered me. I booked this at the Four Seasons expecting better facilities and service but I would’ve been better off booking elsewhere. Would absolutely not recommend.

Obviously a nice facility. Everything is clean and all services are professional, on-time, and all the check-list items are ticked. However, the experience is not enjoyable in the least. While the therapists are all very kind, they are completely unimaginative. They have all memorized the exact same script and process, so there is absolutely no variation / personalization in their service. This has made them completely robotic, totally clinical, and neither emotionally soothing nor physically therapeutic. Worst of all, their version of a deep tissue massage is basically Reiki - leaving you feeling like you had almost no benefit of the experience at all, so you walk out wondering why you paid the enormous price for a wildly sub-standard experience. They will ask you where your focus areas are, and despite telling them every time for a dozen consecutive appointments that it was my lower back, they would spend most of their time on my head, neck and shoulders, which I repeatedly said were fine. Further to this, as a repeat customer during my stay, they might have realized that they didn’t need to explain every step in the process at every visit instead of just seeing me as a frequent repeat customer and adapting to that reality. Facility 4.5-stars Operations 4-stars (booking, confirmations, reminders, etc.) Friendliness of the staff 3-stars Skills of therapists - 3 stars Service itself - 2 stars Ability to adapt - 1 star Price for value - 1 star

Obviously a nice facility. Everything is clean and all services are professional, on-time, and all the check-list items are ticked. However, the experience is not enjoyable in the least. While the therapists are all very kind, they are completely unimaginative. They have all memorized the exact same script and process, so there is absolutely no variation / personalization in their service. This has made them completely robotic, totally clinical, and neither emotionally soothing nor physically therapeutic. Worst of all, their version of a deep tissue massage is basically Reiki - leaving you feeling like you had almost no benefit of the experience at all, so you walk out wondering why you paid the enormous price for a wildly sub-standard experience. They will ask you where your focus areas are, and despite telling them every time for a dozen consecutive appointments that it was my lower back, they would spend most of their time on my head, neck and shoulders, which I repeatedly said were fine. Further to this, as a repeat customer during my stay, they might have realized that they didn’t need to explain every step in the process at every visit instead of just seeing me as a frequent repeat customer and adapting to that reality. Facility 4.5-stars Operations 4-stars (booking, confirmations, reminders, etc.) Friendliness of the staff 3-stars Skills of therapists - 3 stars Service itself - 2 stars Ability to adapt - 1 star Price for value - 1 star

A well run spa with very good massages.

A well run spa with very good massages.

I was surprised there were only three reviews and overall it was marked as 3.3 stars. I think this was one of my best spa experiences at a very reasonable price. I would go back again in a heartbeat and have recommended friends to go as well. Clean, relaxing and great service.

I was surprised there were only three reviews and overall it was marked as 3.3 stars. I think this was one of my best spa experiences at a very reasonable price. I would go back again in a heartbeat and have recommended friends to go as well. Clean, relaxing and great service.

not bad, but relatively overpriced

not bad, but relatively overpriced